Misconduct, under-performance, failure to achieve standards and low attendance create challenging situations for many managers and employers. It is vital that organisations proactively ensure that every member of staff is treated fairly. Employers are also obliged to prove to an independent arbitrator or Employment Tribunal that thorough and proper processes have been followed, which includes at the heart of it a workplace investigation.
A dedicated Investigator will conduct a timely and thorough investigation and deliver an ACAS-compliant report using industry best practice documentation.
You’ll get an estimate of costs and timeframe, as well as regular updates as the case progresses. We support you throughout and are available and responsive to your requirements.
Tribunals will penalise companies if they don’t follow ACAS-standard processes such as acting within a reasonable timeframe.
Cases often escalate because companies didn’t establish the full facts before making a decision, or were influenced by opinion, not fact.
Staff under investigation are very difficult to draw facts from.
Bringing in an independent investigator is viewed favourably by Tribunals and Kraft HR is able to work quickly.
Our ACAS-standard reports clearly set out whether there is a case to answer and ensure your outcomes are reasonable and defensible.
Appointing an independent investigator assures employees of a fair and unbiased approach. We have experience from hundreds of cases and work effectively to engage people throughout the process.
When a team presented ‘alternative facts’ about a serious safety breach at work, were their perspectives different, or was one of them lying?
“When they investigated employee misconduct, the service provided was personal, comprehensive and timely with the provision of clear, well researched advice and support.”
Cosmetic surgery clinic
“Kraft HR helped my company through a difficult period when we needed to manage performance and conduct issues with some of our staff. It’s good to know that they are always available for when these situations arise and that the services they deliver will be cost effective.”
Director, Independent Contractor Security
“We have used Kraft HR regularly since February 2011. They provide us with expertise in a wide range of workforce issues including disciplinary and grievance management. KHR are always on hand to provide professional, responsive and cost-effective services.”
Acting Chief Executive, NEMS (NHS)
